Medicare/Private Insurance – Individuals
Medicare/Medicaid/Private Insurance Individual Coverage
The UbiDuo 3 Speech Generating Device (SGD) is eligible for durable medical equipment (DME) coverage by Medicare/Medicaid and private insurance. We can help you navigate the process of completing the required documents and securing coverage for the UbiDuo SGD. One of our Communication Access Advisors will be assigned to your case, and you can count on their knowledge and experience to guide you through each step of the process.
Conditions that Make the UbiDuo 3 SGD Eligible for Coverage by Medicare, Medicaid, and Private Insurance
Interested in filing a claim to get your own UbiDuo SGD?
Seven Step Process to Get Your Own UbiDuo Through Medicare, Medicaid, or Private Insurance
Step 1: Contact a Communication Access Advisor
Reach out to us via the contact information listed below to be assigned a Communication Access Advisor (CAA) and begin the process of obtaining the UbiDuo SGD through your insurance carrier. All of our CAAs are fluent in sign language and will be happy to help you get the process started.
Step 2: Provide your personal information and verify your eligibility
Your CAA will need to obtain some personal information (name, address, contact information, availability times for appointments, etc.) You will also need to provide copies of your photo ID and insurance card. This information is necessary to start the process and will be used to verify your eligibility for coverage before proceeding to the next step.
Step 3: Schedule an appointment with your Primary Care Physician (PCP)
The DME support team in the sComm office will use your information to assist in scheduling an appointment with your PCP. You and your CAA will be notified of the appointment date and time.
Step 4: Schedule an appointment with a Speech/Language Pathologist (SLP)
The DME support team in the sComm office will locate a SLP near you and work to schedule an appointment for you to be evaluated by that SLP. This evaluation may be done in person at the SLP’s office, or the SLP may give you the option to be evaluated via video.
Step 5: Obtain a prescription from your Primary Care Physician (PCP)
The DME support team will receive a copy of your SLP evaluation, and send a copy of that evaluation along with a prescription (RX) request to your PCP. Once the PCP has reviewed the SLP evaluation and completed the RX request for the UbiDuo SGD, the forms are sent back to the sComm DME support team.
Step 6: Verify and finalize all documentation needed by your insurance carrier
The DME support team will review your records to make sure that your claim is complete, and then our billing department will submit your claim documentation to your insurance carrier. When we receive a response from your insurance carrier, your CAA will contact you to let you know of the final status of your claim, whether approved or not approved.
Step 7: Shipping and training
The DME support team will prepare the UbiDuo SGD for shipment to your home address. Once you receive the UbiDuo SGD, your CAA will contact you to set a date and time for a training session via videophone.
